Compliance Officer For Finance and Administration (COFA) Course

Frequently Asked Questions

• Will I receive a Zoom link before the event?

  Yes, prior to the event a link will be sent to the email address used to register for the course so please ensure the delegate details are correct.

  To help ensure course communications are delivered to your inbox, we recommend adding @system.cademy.io to your safe senders list.

• Will I be able to view a recording of this course after the event?

  No, a recording will not be made available.

• What should I do if I require a certificate of attendance?

  For our Premier Training courses, please email us at teamadmin@dglegal.co.uk after the event if you require a certificate of attendance.

  Please ensure that you join the webinar using a Zoom account in your own name. We use Zoom attendance reports to verify attendance, and joining via a colleague's account or under a different name may make it difficult for us to confirm that you attended the session.

  To help ensure course communications are delivered to your inbox, we recommend adding @system.cademy.io to your safe senders list.
  

• Terms and Conditions

  1. Bookings may only be cancelled by written notice received by us not less than 10 working days before the date of the course.  We cannot accept cancellations by telephone.  The delegate fee will be credited to you less an administration charge of £25 + VAT per delegate booking that is cancelled. Refunds of delegate fees for late cancellations (i.e. cancellations received by us less than 10 working days before the date of the course) will not be refunded.  Failure to attend the course will constitute late cancellation and payment will still be due or forfeit if already paid. 
  2. Where a delegate requests that their booking be transferred to a future course date, and DG Legal agrees to such transfer, the booking shall be deemed confirmed for the new course date. The delegate will not be entitled to subsequently cancel the transferred booking and rely upon the 10-working-day cancellation period in relation to the new course date. Any cancellation of a transferred booking will be treated as a late cancellation and no refund will be payable.
  3. You may notify us of a substitute delegate at any stage prior to the start of the course, without charge.  
  4. DG Legal reserves the right to vary or cancel a course where the occasion necessitates.   We will refund any payment made in respect of a cancelled course but otherwise do not accept any liability for a course not taking place.
• Can I record or transcribe the training session?

  No, recording or transcribing of the training session is not allowed.  If you attempt to record or transcribe the session or are found to be recording or transcribing the event, you may be removed from the session and you will not be eligible for a refund.

• Should I book using the General Delegate rate or the Retainer Delegate rate?

  The majority of delegates should choose the General Delegate rate.  

  
  

  A discount is available for delegates attending from firms with a current retainer contract with DG Legal i.e. firms that are paying a monthly or annual subscription for our Retainer Service (please contact us by emailing teamadmin@dglegal.co.uk for confirmation of eligibility). If you choose the Retainer Delegate option and are not eligible, you are still bound to pay the full rate and will be invoiced accordingly.

• Will you provide a copy of the slides?

  The slides will be distributed by email after the event.

  To help ensure course communications are delivered to your inbox, we recommend adding @system.cademy.io to your safe senders list.
  

• Are there any accompanying notes?

  Yes and these will be distributed by email after the event.

  To help ensure course communications are delivered to your inbox, we recommend adding @system.cademy.io to your safe senders list.
  

• Can I view your Data and Privacy Notice?

  Of course, this can be located on our website here: Data and Privacy Notice